Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.
How we’ll deliver success:
We are looking for a Staff Backend Engineer to join our Carriers team! Businesses, partners, customers, and users worldwide rely on Shippo’s integration to a global network of carriers to streamline their fulfillment workflow. You can look forward to expanding our Shipping Carrier Library for both domestic and international shipments. The Carriers team is responsible for developing new features, building infrastructure and maintaining current services. As a Staff Engineer, you will provide leadership and oversight in technical design, systems architecture, and coding for your team as well as the Engineering team as a whole.
** Shipping and handling **responsibilities:
Design, implement, test, and deploy software services with high SLAs and that can handle millions of requests a day
Ensure scalability and maintainability through microservices adoption, decoupling of concerns and data model, queuing of jobs and application layering and container-based software distribution.
Continue to build out and enhance our CI/CD pipeline for smooth and safe production releases via automated testing and verification.
Verify and ensure performance and correctness of systems in response time and throughput.
Design and maintain database schema for large scale and performant services
Architect systems and refactor existing systems for optimal performance and reuse
Participate in peer reviews and testing and contribute to automated test suites and in design reviews for new features, products, and systems
Collaborate with business teams and provide early input to new product ideas and functionality
Experience being on-call and able to respond quickly to system incidents (AWS, Redis)
Define scalable business logic
Define, implement, and monitor operational metrics for the Carriers Library to ensure performance and quality.
Champion testing procedures and automation in support of vertical and horizontal scale.
Assist with hands-on work in gathering business requirements, development, and verification.
Do you tick the boxes?
8+ years of experience in software development
Strong interpersonal skills and the ability to work with all levels of the organization.
Past experience and success building and supporting scalable APIs, services, or applications
Solid understanding of object-oriented programming and familiarity with various design and architectural patterns.
Exceptional verbal, written, and interpersonal communication skills. You are adept at communicating relevant information clearly and concisely.
Deep understanding of customer needs and passion for customer success.
Ability to look ahead to identify opportunities, foster a culture of innovation, and build for scale.
Coding experience in server-side programming languages (e.g. Go, Python, Java, Ruby) as well as database languages (SQL)
Experience working with server-side MVC frameworks (e.g. Django, .NET, Spring, Rails, Phoenix)
Solid understanding of object-oriented programming and familiarity with various design and architectural patterns
Deep understanding of customer needs and passion for customer success
Exhibit core behaviors focused on craftsmanship, continuous improvement, and team success
BS or MS degree in Computer Science or equivalent experience
What's in the Shippo package?
Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
Take-as-much-as-you-need vacation policy & flexible work hours
Two week-long company wide shutdowns during summer and winter
3 Volunteer Days Off (VTOs)
WFH stipend to set up your home office
Charity donation match up to $100
Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
Fun team meetups through our Shippos everywhere program that includes regular team and company off-sites throughout the year as well as gatherings with your local Shippos
Our Compensation Ship policy:
Here at Shippo, we believe compensation is a custom experience and we are committed to fair and equitable compensation practices. The standard base pay range for this role is min $175,000 to a max $238,000 annual salary. We tend to anchor our pay in the middle of this range ($206,500). Since we are focused on hiring Shippos Everywhere, we have different pay ranges for different geographies (the United States, Europe, LatAm, etc.).
The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.
_ Sail_ through the process:
Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]
** Shippos in the wild:**
Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally. For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.