Software Engineer, Deals Team

At ActiveCampaign, Senior Software Engineers guide a cross-functional product team in designing, implementing, and maintaining ActiveCampaign’s software product. In this role, you’ll collaborate with the team to perform full-stack engineering, design and build new features and capabilities, and solve technical problems. 

Our Deals team is a cross-functional product team that builds and improves upon the ActiveCampaign CRM product, collaborating with the team to design and build new features and capabilities, address technical debt, and support existing customers and issues. This role produces quality, tested code, and advocates for coding standards and best practices. This role also fixes bugs and identifies and resolves root causes.

• Help develop the next evolution of ActiveCampaign’s CRM platform including next-generation data architecture and customer-forward features such as sales lead management and task management.

• Design, implement, and maintain enhancements to the existing CRM platform

• Participate in architecture design meetings, sprint planning, and backlog grooming while bringing unique perspectives on software design patterns and principles

• Provide accurate estimates of the time and complexity involved in implementation tasks.

• Maintain and enhance scalable services written in PHP/Laravel, Python/Flask frameworks. Java and Go, as well as extending large-scale PHP applications.

• Work in a team focused on tackling challenging product and technical issues and provide useful input into the team sprints using agile methodologies

• Track issues, bugs, and features using Jira project management software. Diagnose and debug issues using strong logging practices and logging tools such as Grafana, New Relic, and Sentry. 

• Ensure code quality through meticulous testing at the unit, integration, and acceptance level.

• Pair with developers within the team and from other teams to coordinate cross-functional features, including marketing automation and campaign-sending functionality.

• Able to contribute to all aspects of the product, including front-end development, API design and implementation, database querying, and backend development

• Object-oriented languages including: PHP, Java

• Front-end languages including: Vanilla JS, JQuery, HTML and newer pages in ReactJS, Typescript

• Data stores including: MySQL DB, DynamoDB and DocumentDB

• Develop SaaS systems using REST APIs, micro-services on Kubernetes, and integrations with 3rd party software

• Tooling including: Gitlab, Vault, and Jira

• Testing frameworks: Jest, Playwright, Selenium

• Other services including: Kafka and AWS services

• Bachelor’s degree or equivalent experience

• 3+ years of experience working with large-scale systems written in PHP

• Experience with Python, Java and Go a plus

• Experience mentoring and leveling up other engineers

• Experience designing, implementing, and maintaining an automated marketing platform

• Experience in front-end engineering, MySQL databases, data warehousing, developing and using REST APIs, DevOps a plus

This is an exciting time to join ActiveCampaign as we build out our new office in Costa Rica. You will be a large part of developing our office culture in this new Central American hub location. 

About ActiveCampaign:

We are a category-defining Customer Experience Automation Platform (CXA) that helps over 185,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 850+ pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text. 

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. 

As one of the fastest-growing SaaS companies in the world, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 185,000 today to millions. We have been ranked in Best Places to Work on Built In Chicago in 2023, a best workplace for remote employees by Quartz and received recognition as a great place to work across all of our regions,  and continue to be globally recognized for our employee-centric culture here.

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.