Mid Software Engineer - Python Support

Zipdev is looking for a Software Engineer - Python Support to join our international remote engineering team to help us develop and maintain our software product.

Our product delivers essential business continuity and disaster recovery (BCDR) solutions that are easy for Managed Service Providers (MSPs) to deploy and manage. The rise of cybersecurity threats like phishing and ransomware has made BCDR solutions more important than ever to safeguard data and keep companies secure and productive. MSPs rely on us to address these complex challenges with BCDR solutions that are simple, comprehensive, and profitable.

In this role, you will be a part of a global team that works to develop and support the best possible product for our clients. We operate by a core set of values; “Take it, Own it” “Be Agile” “Reject Mediocrity” “Do the right thing” & “Team to Win.” We want people to join us who reflect these same values and meet the following criteria.

Responsibilities:

• Writing and testing code

• Debugging programs

• Supporting applications in production

• Experience using server-side logic

• Providing escalation support to partners & helping ‘close the loop’ on issues to resolve them in the product

• Troubleshoot end-user issues and think outside the box regarding solutions

• 2-3 years of work experience as a Python Support Developer

• Knowledge of C++ and/or Golang is a plus

• Experience in Linux and Windows

• Experience working in technical support and/or maintenance of web applications

• Virtualization and Docker are a plus

• Team spirit

• Good problem-solving skills

• BSc in Computer Science, Engineering, or a relevant field is a plus

• Good English language skills

Our Recruitment Process

• 15-minute Initial Call

• 20-minute take-home skills test

• 30-minute Call with Recruiter (project, benefits, etc.)

• Interviews directly with the client (depending on the project the # of interviews may vary, this may include a code assessment)

• Final Offer

• Work remotely Monday - Friday, 40 hours a week (no weekends)

• Vacation: 10 business days a year

• Holidays: 5 National Holidays a year

• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)

• Parental Leave

• Health Care Reimbursement

• Active Lifestyle Reimbursement

• Quarterly Home Office Reimbursement

• Payroll Deduction Purchase Plans

• Longevity Bonus

• Continuous Learning Bonus

• Access to Training and Professional Development Platforms

• Did we mention it's REMOTE?!!