Cloud Engineer - OnStar Insurance (multiple openings)

Overview

Opportunity to work exclusively remote.

 This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience with the backing of the largest connected vehicle fleet in the world. If you share our vision of making auto insurance pricing fairer and more transparent and increasing customer value through personalized experiences, then OnStar Insurance is the place for you. At OnStar Insurance, your contributions will directly impact the customer and achieving our mission.
OnStar Insurance was launched in 2020 and will be in all US states by end of 2021. OnStar Insurance Services intends to leverage its unique understanding of the vehicles GM produces to offer a secure, fair, personalized and easy-to-use digital insurance experience for drivers. GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers. Does making auto insurance fairer, more transparent, and beneficial for our customers sound appealing to you? Does the volume and breadth of our data get you excited? If so, we may have the role you are looking for.

The Cloud Engineer is responsible for working collaboratively in an agile team to implement highly available and secure cloud technologies. The person in this role is also responsible for continuous monitoring and optimization of the cloud implementation for efficiencies and continuous support of, and collaboration with, other teams and projects, particularly DevOps, platform and automation teams. The person in this role must be a highly collaborative, creative and intellectually curious individual who is passionate about forming and implementing cutting-edge cloud computing capabilities.

Responsibilities

Job Duties

• Build secure cloud solutions in major public clouds such as Microsoft Azure and Amazon Web Services

• Collaborate with product owners and managers to establish service level objectives for applications and agreed consequences if the objectives are not being met

• Collaborate with development team members to swarm, troubleshoot, and resolve problems that may exist in cloud-hosted environments

• Ensure that cybersecurity controls are met or exceeded

• Creation of Azure CLI and/or PowerShell scripts to automate repetitive tasks

• Willingness and ability to take a “code first” approach to fully automate the deployment and management of cloud infrastructure and environments using Terraform, Chef, Azure DevOps, Azure Policy and other tools

• While embedding with teams, strategize, consult, and prototype alongside other engineers to implement best practices and solutions for applications utilizing CI/CD and the cloud

• Evangelize distributed version control and trunk-based development practices, ATDD and TDD, pipelines and infrastructure and release automation

• Knowledge and experience provisioning and managing Azure Managed Identities, Service Principal Names (SPNs) and Enterprise Applications in Azure

• Strong knowledge of Azure Privileged Identity Management including Azure AD, Azure Resource roles and access reviews

• Understanding of Azure Policy and how to create custom policies

• Help determine technical feasibility and solutions for business requirements

• Able to lead training sessions, develop curriculum, and code labs for other internal teams under limited supervision

• Willingness to instruct and coach in a cross-team cloud training program as needed

• Be a subject matter expert across the business, responding to cloud technical questions, with an initial focus on Azure and cloud-native technologies as well as 12-Factor software development

• Ability to facilitate group meetings/discussions

• Ability to broker solutions for issues with a department and with team-external leaders

• Be available for an on-call rotation to participate in troubleshooting and communication efforts outside of normal business hours

• Create and implement standards and best practices, driving adoption across development teams and external vendors as applicable

• Perform other duties as assigned

• Conform with all company policies and procedures

Qualifications

Knowledge

• Software development expertise in multiple high-level programming and scripting languages such as C#, Java, nodejs python or other languages determined by the department VP

• General knowledge of Azure Kubernetes Service or Native Kubernetes including installation, troubleshooting deployments, nodes, pods, certificates and RBAC

• Understanding of IP Networking, subnets, ports, CIDR notation and DNS

• Strong experience in designing, building, and optimizing automated pipelines with automated testing and automated security controls

• Understanding of basic requirements for securing virtual machines in the cloud in including the use of strong passwords, port closure and other industry-standard hardware techniques

Skills

• Help establish and maintain a culture of learning through the development and sharing of skills, knowledge, process and tools; combat traditional silos that create “us and them” environments

• A driving passion for finding solutions to hard problems at scale and operationalizing them

• Exceptional critical thinking and communication skills, with a passion for leveraging documentation as a tool for constant improvement

• Pipeline Automation: Azure DevOps (YAML, ARM), Terraform, Jenkins, Chef, Octopus Deploy or other similar tools

• Code Scanning: use of tools such as SonarQube, Checkmarx, Kube-Bench, or similar

• Source Code repos: User level and demonstrated knowledge of Git including cloning, branching and other regular commands

• Experience with one or more of the following: Azure Eventhub, Azure Virtual Machines, Azure Kubernetes Service, Blob Storage, Azure DNS, Virtual Networks, Redis Cache and Azure App Service, Azure Kubernetes Service

• Ability to navigate the Linux operating system and perform administrator operations

• High level programming languages: Java, C#, Python, Go, or similar

• Scripting: PowerShell, Bash

• Database Technologies (one or more of the following): Oracle, Microsoft SQL Server, NoSQL (eg CosmosDB)

• Test Automation: Understanding of unit testing tools such as junit, nunit, or similar

• Operating systems: Windows, Linux

• Cloud Platforms (one or more of the following): Azure, Amazon AWS, GCP

• Metrics and Monitoring: Splunk, or other SIEM tool

• Demonstrated knowledge of secrets management in the cloud using solutions such as Hashicorp Vault or Azure Key Vault

• Advanced knowledge of cloud security frameworks and tooling such as Azure Policy or Azure Security Kit

Education

• Bachelor’s Degree in related field or equivalent work or military experience required required

• Master’s Degree in a related field preferred

Experience

• 3-5 years of progressive IT experience with a minimum of 1 years’ experience in software development, test automation, system administration or infrastructure/operations required

• 2-3 years of experience in cloud technologies with at least 1 year of project experience with Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP) or similar technologies required

Licenses

• Current Azure DevOps Expert or Azure Architect Expert certification or equivalent AWS or GCP certification required

Working Conditions

• Subject to stressful situations

• Willingness to be on a reasonable “on-call” rotation

• Possibility of working long hours including weekends/holidays may be required

• Limited travel may be required to support business needs

#LI-RB2

#LI-remote

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GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization. We do not discriminate against any applicant or employee based on race, color, age, gender, national origin, religion, sexual orientation, gender identity, veteran status, disability or any other federal, state or local protected class.

GM Financial has an accommodation process in place and provides accommodations for applicants and employees with disabilities. If you require a reasonable accommodation because of a disability, please contact Human Resources at 1-866-411-4748 or by e-mail at [email protected].